Volnom Solution · AI Voice & Chat Team
Every call answered in 2 seconds
A team of AI agents handles calls and chats through peaks and after-hours: qualifies leads, takes orders, books appointments, and answers routine questions. Anything complex gets handed to your people — with the full conversation context. Triple failover if anything fails.
Routine piles up, replies lag
Requests, messages and tasks wait for a free person — who's busy or off-hours.
A team of AI agents takes it on
Focused agents with shared memory run conversations, count and file — each on its own front, at peaks and after hours.
What the AI voice & chat team does
Answers instantly, on an SLA
Picks up calls in 2 seconds and replies in chat with no wait — in the evening, on weekends, during peak hours. The system holds that pace on an SLA, with triple failover protection.
Qualifies leads
The agent figures out the need, urgency, and buying intent, filters out the wrong-fit inquiries, and hands your team warm prospects with a ready-made conversation summary.
Takes orders and books appointments
We set it up to capture orders and schedule appointments right inside the conversation — the data flows straight into your CRM and systems, with no waiting for a free rep.
Hands the hard stuff to people
An unusual question or an unhappy customer — the agent transfers to a team member and passes along the full context: who called, what they wanted, what's already been discussed. Returning customers are remembered.
What it handles while you focus
How it fits into your business
Assessment — 30 minutes, free
We map your call and chat flow: where inquiries get lost, which scenarios to hand to the system, and what has to stay with your people.
Rollout plan and projections — on us
We write the rollout plan: conversation scripts, phone and CRM integrations, and an ROI projection built on your numbers.
Live in 2–3 weeks
We connect your phone, website, social media, and Telegram, and train the agents on your scenarios. After that it's a subscription: monitoring, SLA, and ongoing tuning from real conversations.
Who it's for
- Hotels and restaurants — bookings and calls keep coming in the evening, when the front desk is busy.
- Clinics, salons, studios — bookings without a single missed call.
- Auto shops and service companies — requests and routine questions any time of day.
- Any business where reps drown in repetitive calls instead of selling.
FAQ
The agent doesn't pretend to be human or read off a script — it solves the problem: answers to the point and takes an order in minutes instead of ringing tones and "we'll call you back later." The moment a conversation goes beyond routine, it gently hands off to a team member. What annoys customers isn't a robot — it's an unresolved issue.
The system is built with fallbacks: unclear or sensitive situations don't get "pushed through" — the agent hands them to people with full context. Triple failover means that, whatever fails, the customer is never left without an answer. Plus ongoing tuning from real conversations is part of the subscription.
No. We plug into your stack: phone, CRM, accounting, website, social media, and Telegram. Your customer data stays in an isolated environment that belongs to you and goes nowhere else.
Let's run the ROI before you start
Setup runs $2,500–6,500 over 2–3 weeks, then a subscription from $1,500/mo: hosting, monitoring, SLA, ongoing tuning, and AI model costs — within an agreed cap. Before we start, we run the economics on your numbers — and if it doesn't pencil out, we don't take the project.
Contact
Tell us what's broken — we'll come back with a free assessment.
A free 30-minute diagnostic: where an AI department takes over the routine and how it compares in cost to headcount.
- The assessment and estimate are free — no slides, no commitment
- Isolated setup: your keys and data, the code stays with us
- We never send financial data to the model
- If the economics don't add up, we say so — no pushing
or by email [email protected]